Recent Commercial Posts

SERVPRO Goes to Southern Loss

5/29/2018 (Permalink)

SERVPRO of Gwinnett County Southeast enjoys being with our agents, vendors and adjusters for the fall and spring Southern Loss Association Golf and Tennis Tournaments.   We usually sponsor two or three golf foursomes and a doubles tennis team. After eighteen holes and the tennis tournament finishes comes the best part for us. That is when we get to visit and mingle with our agent and adjuster friends and get to know them better in a more relaxed and informal way. Every season our group gets larger with more participants. We think that Southern Loss offers SERVPRO of Gwinnett County Southeast a unique opportunity to network with a very large group of people who are involved in the restoration business. A lot of the Commercial contacts we have made for our franchise have been through the Southern Loss Association Golf and Tennis Tournaments. We will continue to be active in this organization.

SERVPRO Tips for a Commercial Water Loss

5/29/2018 (Permalink)

If you find yourself in a commercial disaster the first thing you should do is call SERVPRO of Gwinnett County Southeast at 770-448-5782 so that we can dispatch technicians out right away and we will make sure you get some help.

Tips until SERVPRO arrives:

  • Shut off the water source if identified.
  • Place aluminum foil or wood blocks under furniture legs.
  • DO NOT use regular vacuum to remove water
  • Locate insurance information
  • When we arrive we will do a very thorough dry out and complete it in a timely manner. We practice the science of drying...and we specialize in restoring your property. We are a "One Stop Shop" – Which means we are a company that can dry out your property, take care of your contents, and rebuild if necessary. Call SERVPRO of Gwinnett County Southeast at 770-448-5782, we are available to you 24 hours a day, 7 days a week for all your commercial needs.

Call SERVPRO for your Commercial Needs

5/22/2018 (Permalink)

Commercial water damage can be caused by things such as rain storms, broken pipes, humidity, faulty appliances or slow leaks. This can lead to mold or bacterial contamination if you do not have it cleaned up properly. A full-service property restoration company like SERVPRO of Gwinnett County Southeast can help your business recover from water damage. We understand that the damage needs to be mitigated quickly to minimize the downtime your business is experiencing, and we have 24-hour emergency response, every single day of the year in Gwinnett County and the surrounding areas. Our team of technicians is IICRC-certified and will identify what is causing the water damage and will work alongside utility companies and commercial plumbers to make sure your building is secure against any secondary water damage or loss. We’ll also get rid of any debris and hazards and start extracting the water from your commercial property. Once we’ve removed all the standing water, our technicians will start the drying process of your structure using equipment and techniques which are state-of-the-art. If there is Category 3, i.e. sewage water, present in your building, our professionals, who deal with hazardous materials, will use antimicrobials to ensure your commercial building is decontaminated and to protect you and your staff against any health risks. Part of the water damage cleanup process includes our technicians using special treatments to avoid mold growing in your building. In cases of long-term moisture where mold is already found, our certified mold remediation specialists will clean and get rid of as much mold growth as is possible. We will also decontaminate your property to stop any more issues and we can work alongside certified environmental hygienists to give testing and clearances so you and your staff can have a peace of mind. Our team has the equipment and the staffing to take care of a commercial water loss of any size. We can help you recover from industrial plumbing failure and major floods to any other loss your commercial building might face If you’ve experienced a commercial water loss, speak with us at SERVPRO of Gwinnett County Southeast by dialing 770-448-5782 for a prompt 24/7 response.

Common Causes of Commercial Water Losses

5/18/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.   However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   

4. Backed up sewer lines This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Gwinnett County Southeast will get you back up and running again. Call us anytime 24/7 at 770-448-5782 for fast help.

WHY MORE INSURANCE AGENTS CHOOSE SERVPRO

5/10/2018 (Permalink)

SERVPRO blends customer service with accountability! They understand your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need. 

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference. Contact us at the SERVPRO® of Gwinnett County Southeast at 770-448-5782. We are always here to help!

Emergency Ready Profile

3/12/2018 (Permalink)

No one plans on a disaster, but you can plan to be “Ready for whatever happens” by letting one of our Marketing Representatives complete an Emergency Ready Profile on your business or office site. The best way to reduce business interruption following a disaster is to plan for it now. An Emergency Ready Profile will contain the following:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts
  • Emergency Contacts
  • Main Utility Information (Shut Off Locations)
  • Primary Contact Information (Work Authorization Contact)
  • Insurance Contact Information
  • Miscellaneous Contact Information
  • Property Overview
  • Building Access Information

Not too long ago we completed an Emergency Ready Profile on a well-established funeral home, but no one in the office knew where the water cut-off was located. The next day when the owner of the funeral home was on site, he showed our representative the water cut-off. It was under a brick under some azalea bushes! Can you imagine the scope of water damage if the owner were absent and no one else knew the location of the water cut-off. Needless to say, he was delighted to have an Emergency Ready Profile. Now he can enjoy his vacations more knowing that his company has a written emergency plan and a digital one.

By implementing an Emergency Ready Profile for your business, you can benefit from SERVPRO'S 40 years of experience in reducing the impact of any natural or man-made disaster. Call SERVPRO of Gwinnett County SE at 770-448-5782 so we can create your Emergency Ready Profile today!

Restoring Your Lawrenceville Commercial Property After a Water Damage Event

10/4/2016 (Permalink)

Flooding and water damage events in Lawrenceville, GA commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Gwinnett County Southeast

SERVPRO of Gwinnett County Southeast specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.